When people come to Pet Sitters Ireland to use our services we know that they truly love their pets and want the best care for them that is possible. As with any new service though people can be a little nervous and want to know who the sitter will be and how they will know that they have been to take care of their pets.
It’s a very good question and one that we love to answer because I know if someone was coming to take care of my pets then I would want to know exactly the same thing.
Why Did We Start Pet Sitters Ireland?
Just to give you a little background, we started Pet Sitters Ireland to fill a need that we had for someone to take care of our pets when we travelled away from home. I hated putting my pets in kennels and we didn’t have family close by that we could ask to take care of them.
So we started our own Pet Sitting company, which has quickly grown to be a Nationwide service for Pet Lovers across Ireland who are looking for the same in home pet care experience that we wanted.
How Do You know You Can Trust A Pet Sitter?
When we started Pet Sitters Ireland we conducted a survey with Pet Owners that showed that people who were likely to use our service were mostly concerned that the Pet Sitter was an animal lover and pet owner themselves.
Things like home security were important to them, but they mostly wanted to know what the person would love their pet like they do.
Therefore all of our Pet Sitters and Dog Walkers go through an interview process and are reference checked before they represent Pet Sitters Ireland and take care of your pets.
Garda Vetting is not something that a Pet Sitter is able to get as it is reserved for people working with children or vulnerable people
“Garda Vetting is conducted in respect of any person who is carrying out work or activity, a necessary and regular part of which consists mainly of the person having access to, or contact with, children or vulnerable persons.” (Source: https://vetting.garda.ie/VettingProcedure/WhatIsVetting)
Finally, you get your chance to meet the Sitter and make your own mind up on the Meet and Greet. This is where you meet your Pet Sitter, get to know them and see how they interact with your pets.
If at this stage you don’t feel that it’s a good match then we can arrange for a different Pet Sitter to meet with you.
What Quality Control Measures Are In Place?
Meet and Greet
Every client that uses Pet Sitters Ireland has the chance to meet their Pet Sitter before they use our services at the Meet and Greet. This is a chance for you to make sure you are happy with the person we have sent.
You get to see how they interact with you and your pet, if they can handle your dog on a walk, and whether you feel in general that they are the right person for you.
You get the final decision on whether the Pet Sitter is the right person for you.
Pet Care Journals
Every time we visit your pet we take pictures on them and send them to you via the pet care journal. We also let you know that your pets are safe and your home is secure at the same time.
These journals give you the peace of mind that your pets are ok and you get to see them in person via the cute pictures.
GPS Check In/Out
We GPS track all of our pet care visits so that we know when our Sitters arrive at each job and when they leave.
There are a couple of reasons for this:
- We can monitor jobs are taking place at the correct time
- We know that our sitters are safe throughout the day
Office Staff Monitoring Jobs
Throughout the day we monitor that jobs are in progress at the right time and they are being completed as requested.
We also have a Freephone number (1800 30 30 10) that you can call and chat with us about your services at any time.
We are also in contact with Pet Sitters and Dog Walker throughout the day to ensure all jobs are being carried out in accordance with your requirements.
This isn’t something that we do as a hobby, this is a full-time professional business where we are servicing pet lovers 24/7 365 days per week.
If you need us then we are here for you all of the time.
Got more questions? Want to chat to us? Fill out a contact form.